Delivery Information

The delivery time depends on the availability of goods in the warehouse. If at the time of placing the order all the selected goods are available, we will deliver the order within 1 - 2 weeks, depending on the remoteness of your region. If the ordered product is not in stock, the maximum delivery time for the order can be 8 weeks. But we try to deliver orders to customers as quickly as possible, and 90% of customer orders are sent within the first 3 weeks. In the event that part of the goods from your order did not arrive in the warehouse after 3 weeks, we will send all the goods available, and then at our expense we will send you the rest of the order.

Payment Methods:

  • Payment upon receipt
  • Online payment by card
  • Payment in the terminal
  • Cashless payments

Internet store - a website with an address on the Internet. The goods are products submitted for sale in the online store.

Customer - an individual or legal entity that placed an order. Order - properly executed request of the Customer for the purchase of the Goods.

Transport company - the third party rendering services on delivery of the Goods to the Clients:

1. General Provisions

  1. This Agreement is concluded between the Buyer and the online store in the person of the site manager at the time of placing an order.
  2. When making an order, the Buyer agrees with the terms and conditions stipulated in this Agreement. Acceptance of this contract by the buyer is placing an order through the website of the Internet store.
  3. Any physical or legal person able to accept and pay for the goods can make an online purchase.
  4. The Seller reserves the right to amend these Terms and Conditions, in this connection, the Client undertakes to regularly monitor changes in the Terms.

2. Order Processing

  1. For execution of the Order it is necessary to indicate the actual contact coordinates of the Customer in the online store.
  2. The Seller shall not be liable for the accuracy of the information provided by the Client when placing an order.
  3. Customer order can be issued in the online store.
  4. After completing the Order, the Customer is provided with information about the expected date of transfer of the Goods to the Client.
  5. If the Customer has issued an Order for the Goods in an amount greater than that available to the Seller, the Seller informs the Client by sending a message by e-mail or by phone indicated by the Customer at the time of registration, when there will be a missing quantity of the Goods. The Client has the right to agree to accept the Goods in the quantity available from the Seller, or to cancel the given position of the Goods from the Order. If the Customer does not receive a reply within 3 days after the notification, the Seller reserves the right to cancel this Product from the Order.
  6. The goods are presented in the catalog through photo-samples and text description, which are the property of the Internet store.
  7. The presented photo-samples contain one or more types of goods of a certain name and textual information: description, characteristics, sizes, unit cost, have information about the main consumer properties of the goods
  8. Some products may differ from those shown in the photograph, namely the shade, the pattern on the equipment case, the color of the case, etc. In the event that the Customer has any questions regarding the properties and characteristics of the Goods, the Customer must contact the Seller prior to completing the Order.
  9. Not later than 1 day after the advance payment, in the event of cancellation of the prepaid Order, the amount of the advance payment is fully refunded by the Seller to the Customer in the manner agreed by the parties, after 1 day - the customer is obliged to redeem the order.
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How it works

A simple, step-by-step process to turn your frames into prescription glasses

Send In Your Frames Send In Your Frames
Shipping is free! We’ll mail you a secure, pre-paid box. Once it arrives, package up and ship them off
2–5 days
Custom Made Lenses Custom Made Lenses
Our New York-based lab professionals expertly replace your lenses and perform vigorous checks.
2–10 days
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We will do free shipping with your frames and new Rx lenses right back to your door!
2–5 days
What Our
Customers Say
Trusted by customers who upgraded their frames with prescription lenses
Evelyn Hayes 04/06/2026
If you have a pair of frames you already love, this is the only way to go. The lens coatings are durable and provide great clarity. It’s a high-end service that is also very budget-friendly.
Ricardo Moss 04/10/2026
I was impressed by the quick turnaround time. From the moment I sent my frames to the day I received them back, the service was efficient and professional. My vision has never been better.
Eliana Berg 04/14/2026
The team was extremely helpful in answering my technical questions about lens thickness and coatings. They handled my request with care and kept me informed throughout the entire replacement process.
Aiden Shaw 04/18/2026
Kwasi resolved the issue quickly and maintained prompt communication throughout the entire process, leading to a successful outcome.
Naomi Lane 04/22/2026
Rissa made everything easy. I was missing some information for my order, and she guided me through the process of gathering it. This is a great company to work with.
Shipping Terms

Free Shipping

Up to 14 days for most prescriptions

Delivery Coverage
Delivery Coverage
We deliver nationwide and to selected international destinations.
Return Conditions
Return Conditions
Returns are accepted within the set period if items are unused and in original packaging.
Shipping Timeframe
Shipping Timeframe
Orders are processed quickly; delivery time depends on location. Details are shown at checkout.
Free Shipping Conditions Free Shipping Conditions
Free Shipping Conditions
Available for orders that meet the minimum amount, depending on location and delivery method.